Frequently Asked Questions
Everything you need to know about your glow.
What makes Glo Melanin products unique?
Our formulas are specifically engineered to celebrate and protect melanin-rich skin, using high-quality natural ingredients that target hyperpigmentation and promote a healthy radiance.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your products safe for sensitive skin?
Yes, all our products are dermatologically tested and free from harsh parabens, sulfates, and synthetic fragrances to ensure they are gentle on sensitive skin types.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, minus shipping costs.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our global shipping options in the near future.
How can I track my package?
Once your order is shipped, a confirmation email will be sent to you containing a link to your tracking information so you can follow your glow every step of the way.