Returns & Exchanges
At Glo Melanin, we want you to love your glow. If you are not completely satisfied with your purchase, you may return or exchange unopened, unused beauty products within 30 days of delivery.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the unused products in their original packaging to ensure they are protected during transit back to our facility.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing